Why Trust Us
At Medicare Portal, our goal is to be the trusted resource for Medicare education, enrollment and superior service for beneficiaries living in the Mid-Atlantic region.
Our Core Values
We listen, we care and we work tirelessly to provide our clients with the highest level of customer service.
We build trust with our clients by demonstrating honesty, accountability, transparency and respect.
We believe in what we do, and we have the drive, enthusiasm and determination to deliver on the promises we make to our clients.
To better serve our clients and communities, we continually seek out opportunities and ideas to advance, innovate and improve our services.
We cultivate a spirit of cooperation and cohesiveness to produce lasting value for our clients and associates.
Choosing the right health care coverage is an important decision that impacts your health, finances and lifestyle. Our goal is to ensure your knowledge of Medicare will allow you to evaluate the benefits and make informed decisions regarding your coverage options, as well as understand the importance of the applicable enrollment periods.
Personalized Customer Service
Whether you are a first-time enrollee or a current beneficiary, our committed agents work diligently to set a standard of service that sets us apart from our competitors. Our success is rooted in the strong relationships we develop with our clients through active listening and coordinated efforts to identify the plans best suited for their needs. As a local agency, we are easily accessible to answer any questions you might have, we are willing to meet with you at your home or at a public location, and our services are provided to you at no cost.
As licensed, trained and certified insurance agents, we are qualified to assist you in enrolling in the plan(s) that meet your medical and financial needs. Having a trusted and experienced agent will also help you to avoid the hazards associated with enrollment, which include late enrollment penalties, as well as being under or over insured.
Our services don’t stop once you’re enrolled. We offer lifetime support to you for your benefit needs by providing updates on changes in Medicare, navigating your benefits, and monitoring your supplemental and Part D coverages. The Annual Election Period (AEP) provides us the opportunity to work together to identify changes that would enhance your coverage or reduce your premiums. Should life events cause you to have to address your Medicare benefits outside of AEP, we can assist when these Special Enrollment Periods occur.
Our bilingual agents are here to offer support to those individuals who speak Spanish, Korean and Vietnamese.
About Our Founder
John Norce is the founder of Medicare Portal, an insurance agency specializing in education and enrollment into Medicare.
During the past 30 years, John has provided expertise to thousands of clients in the areas of health insurance, life insurance and Medicare. His passion lies in developing a team approach with his clients to resolve both simple and complex Medicare challenges.
John is very involved in his profession as witnessed by his active participation in the National Association of Health Underwriters (NAHU) and the National Association of Insurance and Financial Advisers (NAIFA). He is also a prior President of NAHU’s Northern Virginia Chapter and currently serves as the Treasurer of his local NAIFA Chapter. He is a certified Continuing Education Instructor where he provides educational classes to agents on current matters in insurance including Medicare as well. This year, John celebrates his 14th year as a Wish Grantor for Make-A-Wish Foundation, and the fall of 2018 marks his 31st season of coaching youth sports in the Northern Virginia area.
John is very active in the public speaking circles and hosts numerous events every month for seniors to advance their knowledge and understanding of Medicare. As a leading authority in this industry, John strives to advance his platform of assisting seniors in making informed decisions regarding their Medicare benefits.